Tilde skills Outlook 2013 - Communicating Electronically & Organise Schedules contributes directly to achieving the units of competency BSBITU203A Communicate Electronically & BSBADM307B Organise Schedules (Business Services Training Package BSB07).

This book would be of interest to those who want to acquire detailed skills in sending, receiving and managing email, plus explore online collaboration tools and schedules.

Key features of this book include:

writing and sending emails, advanced email options, organising emails, email constraints, contacts and lists;
webmail, instant messaging, online forums, other collaborative tools;
26 hands-on exercises, plus Terms & Concepts reviews questions;
establishing schedule requirements;
manual and electronic scheduling tools; and
managing schedules with Microsoft Outlook.