People negotiate every day in all types of situations and in many ways. This book therefore helps to build confidence and get better results by providing practical advice on the basic principles of negotiation, how to prepare for situations, how to keep cool under pressure and how to understand and use body language to your advantage. Negotiate Successfully includes a quiz to assess strengths and weaknesses, as well as step-by-step guidance and action points, top tips for the future, common mistakes and advice on how to avoid them, summaries of key points, and lists of the best sources of further help.