Do you dread writing notes to say "Thank you," "I'm sorry," or "Congratulations"? When's the last time you mailed a note to a far-away friend, just to catch up? What should you write to a grieving friend, or a colleague upon hearing of their divorce? As our lives get more and more hectic, the old-fashioned art of personal correspondence is vanishing. In this upbeat, wise, and witty guide, journalist and lifestyle expert Sandra Lamb offers a wealth of advice, inspiration, and examples for anyone who wants to add flair, voice, and plain old fun to their letters and notes-as well as anyone who wants to know the etiquette of when and what to write. Using colourful examples and practical advice, the book covers thank yous, congratulations, engagements and weddings, birthdays and anniversaries, births and adoptions, love notes, illness and accidents, divorce, condolence, regrets, apologies, and forgiveness.