Ulkomaiset kirjat, Business & Economics, Customer Service |

Digital Consumer Behavior

Sheth, Jagdish N.; Jain, Varsha
Taylor & Francis Ltd
2026
Pehmeäkantinen kirja

65,90 €

Start with the Customer - How to deliver world-class customer service

Cross, Peter; Causon, Jo
Pearson Education Limited
2025
Pehmeäkantinen kirja

19,20 €

The Experience Economy, With a New Preface by the Authors - Competing for Customer Time, Attention, and Money

Pine II, B. Joseph; Gilmore, James H.
Harvard Business Review Press
2019
Kovakantinen kirja

31,10 €

Designing Service Processes to Unlock Value - Land Your First Marketing Communications Job

Field, Joy M.
Business Expert Press
2024
Pehmeäkantinen kirja

33,90 €

Customer Relationship Management - Concepts, Applications and Technologies

Prior, Daniel D.; Buttle, Francis; Maklan, Stan
Taylor & Francis Ltd
2024
Pehmeäkantinen kirja

89,80 €

100 Proven Ways to Acquire and Keep Clients for Life

Weylman, C. Richard
Mango Media
2024
Kovakantinen kirja

23,20 €

Remarkable Brand Experiences - How the Best Brands Gain Advantage with Outstanding Customer Experiences

Saunders, Deborah
Pearson Education Limited
2027
Pehmeäkantinen kirja

21,80 €

What Your Customer Wants and Can't Tell You - Unlocking Consumer Decisions with the Science of Behavioral Economics (Marketing R

Palmer, Melina
Mango Media
2021
Pehmeäkantinen kirja

16,90 €

Networking for Introverts - Win Business by Being Yourself

Kean, David; Clarke, Louisa
Little, Brown Book Group
2025
Pehmeäkantinen kirja

13,70 €

Customer Experience 3.0 - High-Profit Strategies in the Age of Techno Service

Goodman, John
HarperCollins Focus
2023
Pehmeäkantinen kirja

23,20 €

Customer Service Marketing - Managing the Customer Experience

Torres, Edwin N.; Zhang, Tingting
Taylor & Francis Ltd
2022
Pehmeäkantinen kirja

53,30 €

B2B Customer Engagement Strategy : An Introduction to Managing Customer Experience

Prior, Daniel D.
Palgrave Macmillan
2023
Pehmeäkantinen kirja

76,00 €

The AI Revolution in Customer Service and Support - A Practical Guide to Impactful Deployment of AI to Best Serve Your Customer

Smith, Ross; Cubino, Mayte; McKeon, Emily
Pearson Education (US)
2024
Pehmeäkantinen kirja

38,40 €

Uncommon Service

Frei, Frances; Morriss, Anne
Harvard Business Review Press
2012
Kovakantinen kirja

26,50 €

The Service Innovation Handbook - Action-oriented Creative Thinking Toolkit for Service Organizations

Kimbell, Lucy
BIS Publishers B.V.
2015
Pehmeäkantinen kirja

43,40 €

Effective Complaint Management : The Business Case for Customer Satisfaction

Stauss, Bernd; Seidel, Wolfgang
Springer
2019
Kovakantinen kirja

91,00 €

On the Front Line - Organization of Work in the Information Economy

Frenkel, Stephen J.; Korczynski, Marek; Shire, Karen A.; Tam, May
Cornell University Press
1999
Kovakantinen kirja

123,90 €

Customer Relationship Management - Concepts and Technologies

Buttle, Francis; Maklan, Stan
Taylor & Francis Ltd
2019
Pehmeäkantinen kirja

97,20 €

The Cult of the Customer

Hyken, Shep
Sound Wisdom
2020
Pehmeäkantinen kirja

16,90 €

Winning with Data in the Business of Sports - CRM and Analytics

Green, Fiona
Taylor & Francis Ltd
2021
Kovakantinen kirja

45,80 €

Ulkomaiset kirjat, Business & Economics, Customer Service | Akateeminen Kirjakauppa