Claude S. Fischer; Michael Hout; Martín Sánchez Jankowski; Samuel R. Lucas; Ann Swidler; Kim Voss Princeton University Press (1996) Pehmeäkantinen kirja
Lulu.com Sivumäärä: 312 sivua Asu: Pehmeäkantinen kirja Julkaisuvuosi: 2015, 24.05.2015 (lisätietoa) Kieli: Englanti
Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as CET, RTMT, LDAP Browser, and WinGrep. Written by Michael HouTong Luo, CCIE# 6183 (Routing/Switching and Collaboration), author of "Deploying Cisco Unified Presence".